Our Privacy Policy

Last Updated: March 12, 2025

1. Introduction

Welcome to Ground Zero Plus (“we,” “our,” or “us”). At Ground Zero Plus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://groundzeroplus.com, including any content, functionality, and services offered on or through the website, and when you use our membership subscription services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information
We may collect the following types of personal information:
  • Contact Information: Name, email address, postal address, phone number
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing address (Note: payment information is processed by our third-party payment processor, Stripe)
  • Subscription Details: Membership level, subscription status, renewal dates
  • Profile Information: Profile pictures, biographical information, preferences
  • Communications: Messages sent to us via contact forms or email
  • Technical Information: IP address, browser type, device information
2.2 Usage Data
We also collect information about how you use our website:
  • Log Data: Pages visited, time spent on pages, referring websites
  • Interaction Data: Content you view, buttons you click, features you use
  • Device Information: Operating system, browser type, device type

3. How We Collect Information

We collect information through:
  • Direct Interactions: Information you provide when creating an account, subscribing to our service, filling out forms, or contacting us
  • Automated Technologies: Cookies, server logs, and similar technologies
  • Third-Party Services: Information from service providers like MemberPress and Stripe

4. How We Use Your Information

We use your information for the following purposes:
  • To provide and maintain our service
  • To process and manage your subscription and payments
  • To personalize your experience on our website
  • To communicate with you about your account or subscription
  • To send you updates, newsletters, or promotional materials (if you’ve opted in)
  • To improve our website and services
  • To comply with legal obligations
  • To detect, prevent, and address technical issues or security breaches

5. How We Share Your Information

We may share your information with:
5.1 Service Providers
  • MemberPress: To manage your subscription and membership access
  • Stripe: To process your payments securely
  • Other service providers who help us operate our website
5.2 Legal Requirements
We may disclose your information if required by law, in response to legal processes, or to protect our rights.
5.3 Business Transfers
If our business is sold or merged with another company, your information may be transferred to the new owners.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:
  • Access: Request access to your personal information
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Restriction: Request that we restrict the processing of your data
  • Data Portability: Request a copy of your data in a structured format
  • Objection: Object to the processing of your personal data
To exercise these rights, please contact us using the information provided in the “Contact Us” section.

10. Children’s Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected] 
Address: Flat 4 Middle Warberry Road, Torquay, UK TQ11RS

13. Specific Information About Our Service Providers

13.1 MemberPress
We use MemberPress to manage our membership subscriptions. MemberPress collects and processes personal information according to their own privacy policy, which can be found at: https://memberpress.com/privacy-policy/
13.2 Stripe
We use Stripe for payment processing. When you make a purchase, your payment information is collected directly by Stripe. We do not store your full credit card details on our servers. Stripe’s use of your personal information is governed by their privacy policy, which can be found at: https://stripe.com/privacy